The Care Quality Commission are an independent regulatory organisation overseeing health and social in England. Their purpose is to ensure that the health and social services provided to people across the country are safe, caring, good quality and constantly seeking to improve and adapt.
Part of their role involves registering care providers, like care homes and then providing a monitoring and inspection service. Their aim is to provide levels of protection for all those who use health and social care services in England.
They remain an independent body, publishing information on quality issues in the sector, as well as providing open public data on the inspections they carry out in care settings. Find out more about Care Homes Solihull at a site like https://sandersseniorliving.co.uk/the-collection/claridge-place-care-home-solihull/
Through their work, they aim to protect the rights of any vulnerable service users, including those who have been restricted under the Mental Health Act.
They aim to listen to feedback and user experience to make continual improvements to the care sector. They seek to do this by involving and engaging with the community and those who receive treatment in the sector.
The Care Quality Commission also works with and cooperates with other organisations as well as community groups.
Excellence – to develop into a high-performing organization
Caring – treating all with maximum respect and dignity
Integrity – be honest and striving to do right
Team spirit – working and learning from each other with the goal of being the best